Citadel
3 Case Studies
A Citadel Case Study
AmeriSave, a major consumer-direct mortgage lender, faced challenges with its verification process, including rising costs, slow underwriting times, and manual workflows. The company sought a more profitable and efficient solution for income and employment verification. They partnered with Truv to explore its consumer-permissioned data platform.
Truv implemented a custom API integration for income and employment verification, seamlessly embedding it within AmeriSave's applicant portal. This solution provided significant results, including 80% cost savings over their previous vendor and income validation for three out of five loans. Furthermore, Truv's reliable platform achieved 99% uptime and two out of three borrowers successfully connected their payroll providers, streamlining the entire process.