Case Study: Zürs Ski Resort achieves resort‑wide guest connectivity and boosted customer satisfaction with Cisco Meraki

Zürs Ski Resort - Customer Case Study

Zürs Ski Resort faced growing guest demand for reliable, resort‑wide Wi‑Fi but struggled with the architecture of century‑old hotel buildings and limited cabling options. To deliver seamless connectivity across hotels and public spaces, the resort engaged Cisco Meraki and deployed its MR – Wireless solution, using 45 Meraki 802.11n access points to extend coverage outdoors and indoors.

Cisco Meraki’s cloud‑managed solution used automatic meshing to minimize new cabling, fast cloud provisioning (30 minutes to configure after hardware install) and integrated traffic shaping to protect bandwidth. The rollout was completed in days, created the zuers.net network spanning most of the ski area with up to 900 Mbit/s AP throughput, and saw guests transferring over 600 GB/month within three months—delivering simplified management, rapid scalability and measurable ROI.

Zürs Ski Resort

Gebhard Jochum

Chairman