Case Study: UW Credit Union achieves secure, centrally managed branch connectivity and simplified WiFi administration with Cisco Meraki

UW Credit Union - Customer Case Study

UW Credit Union, a federally insured financial institution with 187,000 members, 400 employees, 22 branches and 100+ ATMs across Wisconsin, needed reliable, high‑speed WiFi, advanced security to meet NCUA requirements, and a solution that a small IT team could deploy and manage quickly. To address those needs they selected Cisco Meraki cloud‑managed networking—deploying MR access points, MX security appliances and Systems Manager—leveraging features like Auto VPN and per‑device group policies.

Cisco Meraki delivered plug‑and‑play MR access points and MX appliances with site‑to‑site Auto VPN and a web‑based dashboard so branches could be connected and configured in minutes (all branch locations connected via site‑to‑site VPN in two clicks). The deployment enabled 802.1X RADIUS role‑based access, guest SSIDs with splash pages and pre‑shared key control, VLAN tagging to block unauthorized devices, and granular bandwidth controls; centralized Meraki dashboard and Systems Manager simplified monitoring and mobile device management, significantly reducing administration time while strengthening security and compliance.

UW Credit Union

Craig Robertson

Information Security Supervisor