Case Study: Universidad de las Américas Puebla achieves campus-wide reliable, secure, cloud-managed WiFi with Cisco Meraki

Universidad de las Américas Puebla - Customer Case Study

Universidad de las Américas Puebla, a prestigious university in San Andrés Cholula with about 7,000 students across 38 buildings and 180 acres, faced persistent Wi‑Fi failures and daily complaints from students and staff while running Proxim Wireless access points. CIO Fernando Thompson de la Rosa and Director Alberto García Caraveo sought a cloud‑managed solution and evaluated several vendors, ultimately choosing Cisco Meraki for its ease of management and performance.

Cisco Meraki deployed an initial batch of more than 100 cloud‑managed APs (installed in a week and configured centrally in one day) and now runs over 320 APs plus security products across campus, implementing WPA2‑Enterprise with certificates and RADIUS authentication and providing full device/application visibility. The Meraki solution eliminated daily complaints, delivered reliable AP performance, enabled peak support of more than 12,000 simultaneous users, and greatly simplified ongoing management.

Universidad de las Américas Puebla

Alberto Garcia Caraveo

Director of Telecommunications and Network Security