Case Study: The Salvation Army achieves centralized network management and improved visibility with Cisco Meraki

The Salvation Army - Customer Case Study

The Salvation Army, a global non-profit, faced a fragmented, hard-to-manage network across its Western Territory—multiple vendor devices, a complex hub-and-spoke design, and a failed two-year DMVPN rollout that left them maintaining 600 devices by hand and running periodic “router parties.” To address this, the team trialed Cisco Meraki, initially deploying MX100s and MX400s as core hubs, and then evaluated the full Meraki stack.

Cisco Meraki implemented a full MR, MS and MX deployment at approximately 200 sites, providing a single cloud dashboard for configuration, easy wire testing, content filtering, traffic shaping, 4G failover for remote stores, and location analytics. The Meraki solution dramatically simplified management, reduced reliance on costly local contractors and time-consuming on-site “router parties,” and gave The Salvation Army much-improved visibility and reporting for network and store activity.

The Salvation Army

Randy Haan

Director of Infrastructure