Case Study: Psichogios Publications achieves streamlined multi-site network management and real-time customer analytics with Cisco Meraki

Psichogios Publications - Customer Case Study

Psichogios Publications, the leading publishing company in Greece, faced a move to a larger, higher-traffic retail space that required a redesigned network to support secure corporate devices while offering a user-friendly guest experience. IT Manager Gerasimos Velissaratos selected the Cisco Meraki cloud-managed solution—including Meraki APs and Meraki CMX analytics—to centrally manage connectivity across three locations and capture customer behavior insights.

Cisco Meraki deployed Meraki APs with centralized dashboard management, an enterprise-secure corporate SSID, and a separate guest SSID (Facebook login, per-client limits, Layer 7 controls); installation, configuration, and staff training took under six hours. The Meraki CMX API feeds real-time analytics into Psichogios’ CRM for targeted marketing and loyalty programs, delivering simpler IT management, better in-store customer support and discovery of titles, multi-device employee access, and ongoing cost savings via automatic firmware updates from Cisco Meraki.

Psichogios Publications

Gerasimos Velissaratos

IT Manager