Case Study: Harbison Aged Care achieves people-focused care and faster incident response with Cisco Meraki

People-Focused Care Supported by Future-Proof Technology

Harbison Aged Care, the largest aged care provider in the Southern Highlands of NSW, Australia, needed better visibility across its sites and a simpler way for staff to quickly respond to incidents and monitor resident needs. Harbison wanted a “set and forget” system that would be easy to use, scalable, and not require time-intensive maintenance or training, and turned to Cisco Meraki for help.

Cisco Meraki implemented cloud-based CCTV and simplified, cloud-managed technology to improve oversight and support Harbison’s digital transformation. The solution helped staff put people first by making incident monitoring and response faster, while reducing operational burden; Cisco Meraki also enabled a more future-proof approach to care technology, supporting more effective and unobtrusive day-to-day operations.

Harbison

David Cochran

Chief Executive Officer