Case Study: Purdue University achieves seamless campus connectivity and higher network reliability with Cisco Meraki

Improving the resident hall and campus experience with seamless connectivity

Purdue University needed to improve connectivity and the overall resident hall experience as students brought more devices onto the network and expected reliable, secure access. Working with Cisco Meraki and related Cisco tools, Purdue aimed to simplify onboarding, reduce support burden, and deliver faster, more dependable Wi‑Fi across campus housing.

Cisco Meraki helped Purdue deploy a seamless network experience with improved wireless reliability, secure device onboarding, and better visibility for IT operations. The results were strong: Wi‑Fi uptime rose above 99%, network speeds quadrupled, and support tickets during Boiler Gold Rush dropped by over 80%, with average service desk wait times falling from 3:33 to 1:07.

Purdue University

Ian Hyatt

Chief Information Officer and Vice President for Information Technology