Case Study: New Castle County achieves a modern, cloud-managed network across 25 sites in under 2 years with Cisco Meraki

How New Castle County deployed a new network serving 25 sites in under 2 years

New Castle County faced an aging, hard-to-manage network supporting 1,600+ government employees and more than 550,000 residents, with a five-person IT team stretched thin and tasked by county leadership to modernize infrastructure. After evaluating options, New Castle County chose Cisco Meraki, deploying cloud-managed wireless (MR), switching (MS), and Security & SD‑WAN (MX) appliances (along with Cisco Unified Communications phones) to bring the county’s network into the 21st century.

Cisco Meraki’s cloud dashboard, templates, and appliances enabled the IT team to rewire and deploy new wireless, switching, security, and phones across 25 sites in under 24 months, with seamless upgrades (including public safety) and stronger protections using SNORT and content filtering. The result was improved reliability and visibility, fewer support calls, more proactive troubleshooting, and greater mobility for field staff and police — all while freeing the team to pursue broader cloud migrations and other strategic projects.

New Castle County

Mike Hojnicki

Chief of Technology and Administrative Services