Case Study: Dorada Palace Hotel achieves reliable high-performance guest Wi‑Fi and increased Facebook Likes with Cisco Meraki

How a resort seamlessly increased access points, data transfers, and Facebook likes

Dorada Palace Hotel, a 4-star resort on the Mediterranean coast near Barcelona, faced failing legacy 802.11g WiFi that covered only the bar and lobby and left guests unable to stay connected. To address growing numbers of 802.11n devices and frequent connectivity complaints, the hotel chose Cisco Meraki’s cloud-managed Wireless LAN solution (Guest Wi‑Fi, BYOD and High‑Density Wi‑Fi) for a simple, web-based management approach.

Cisco Meraki deployed 50+ cloud-managed indoor and outdoor access points and switches (with auto‑configuring Mesh), offering free Facebook WiFi in communal areas and a premium in-room service with billing and speeds up to 10 Mbps. The rollout—installed in two days—delivered reliable guest connectivity without dedicated IT staff, a surge in Facebook page Likes, regular ROI from premium WiFi, and measurable usage of 200+ GB transferred and 1,000+ unique clients connected per week.

Dorada Palace Hotel

Eduard Bonet

IT Manager