Case Study: Shaw Business achieves rapid deployment of managed enterprise‑grade WiFi and real‑time remote support for SMBs with Cisco Meraki

Enabling businesses to quickly benefit from advanced Wi-Fi through managed service

Shaw Business, the enterprise arm of Shaw Communications, needed a way to deliver affordable, easy-to-manage enterprise‑grade WiFi and analytics to small and medium‑sized businesses. To meet that challenge it partnered with Cisco Meraki to build SmartWiFi, using Cisco Meraki cloud‑managed wireless access points and the Meraki dashboard to bring fast deployment, simple management, and built‑in analytics to SMB customers.

Cisco Meraki’s cloud‑managed, zero‑touch provisioning and intuitive dashboard let Shaw Business deploy and manage thousands of SmartWiFi sites remotely (with only two SKUs per order), bring sites live in minutes, and resolve most support cases in real time. The solution delivers three segregated SSIDs, integrated access to Shaw Go WiFi (hundreds of thousands of users and over 75,000 locations), customer “monitor‑only” dashboards, and actionable device analytics—resulting in rapid time‑to‑market, reduced on‑site support, and measurable customer growth and satisfaction for Shaw Business.

Shaw Business

Ron McKenzie

Senior Vice President