Case Study: QDOBA Mexican Eats achieves a simplified cloud-managed network and $300,000 annual support savings with Cisco Meraki

Delivering a fresh network experience from the cloud

Qdoba Mexican Eats, a fast‑casual restaurant chain with 700+ locations, faced a complex, outsourced legacy network that caused high operational costs, frequent downtime, and limited agility. To regain control and simplify operations, Qdoba selected Cisco Meraki’s full‑stack cloud-managed solution—including the Meraki Dashboard, MR access points, MS switches, MG cellular gateways, MX SD‑WAN/security and integrated Cisco Umbrella services—to replace the old multi-vendor stack.

Cisco Meraki deployed a centrally managed cloud network across Qdoba’s restaurants and HQ, enabling rapid rollouts (150+ sites in three months and a planned roll to 700+ locations at ~15–20 deployments per week). The Meraki implementation cut planning from months to two weeks, reduced support headcount from a ten‑person effort to two people, cut annual support costs by $300,000, and moved troubleshooting from days to minutes while increasing overall network uptime and security.

Qdoba Mexican Eats

Gary Burgess

Director of Infrastructure and Security