Case Study: Mitchells & Butlers achieves centralized, resilient network management across 1,700+ sites with Cisco Meraki

Building network resiliency with SD-WAN to support nationwide restaurant group

Mitchells & Butlers, one of the UK’s largest operators of restaurants, pubs and bars (brands include All Bar One, Harvester, Toby Carvery, O’Neills and Browns), faced limited visibility and control across 1,700+ sites: IT couldn’t tell whether faults lay with access points, switches or connections, all equipment was managed locally, and troubleshooting was time-consuming and costly. They selected Cisco Meraki — deploying Meraki wireless, switching, endpoint management and security & SD-WAN — to gain centralized insight, simplify management and avoid a multi-vendor spread.

Cisco Meraki delivered a cloud-managed dashboard, configuration templates and Meraki MX security & SD-WAN appliances (with integrated LTE) to provide dual-WAN failover, application-aware routing and automated, staged software updates. The result: centralized management across 1,700+ locations, faster rollouts with no downtime, improved resilience for payments and cloud apps, reduced troubleshooting overhead, and a smaller IT team able to focus on improving customer experience — all enabled by Cisco Meraki.

Mitchells & Butlers

Matthew Parsons

Head of Architecture Security