Case Study: Destino Pacha Ibiza Resort achieves flawless, high-capacity WiFi and remote network management with Cisco Meraki

14 switches & 73 access points added to 163-room resort in 1 week—no onsite IT needed

Destino Pacha Ibiza Resort, a high-end resort and nightlife destination on Ibiza, needed a fast, reliable WiFi system that could serve guests and thousands of nightly visitors while also supporting bandwidth‑heavy lighting and music systems. With only weeks before the inaugural weekend and a small IT team, IT Director Raul Jimenez selected Cisco Meraki Cloud Networking (the Meraki web‑based dashboard) to provide rapid deployment, remote management, and simplified ongoing support.

Cisco Meraki deployed a complete network in one week — 14 switches and 73 access points (including outdoor APs) — and enabled segmented SSIDs (guest click‑through splash pages for email capture, RADIUS‑authenticated guest bandwidth tiers, WPA2‑PSK for staff, and a hidden SSID for lighting control), remote packet captures, cable/WAN tests, and proactive alerts. The Meraki implementation handled nearly 3,000 visitors per night during peak season with zero WiFi complaints, delivered flawless nightly sound and light shows, and dramatically reduced onsite IT effort while raising customer satisfaction.

Destino Pacha Ibiza Resort

Raul Jimenez

IT Director