Case Study: ShotSpotter achieves 24/7 reliable, scalable gunshot-detection and reduced operational costs with Cisco Jasper Control Center

ShotSpotter - Customer Case Study

SST, Inc., maker of the ShotSpotter Flex gunfire detection service, helps law enforcement locate shootings in real time to save lives and secure evidence. Faced with widespread, often unreported urban gun violence and the need for 24/7 precision, the company struggled to manage thousands of networked sensors manually, lacking visibility into device health and data usage and risking costly downtime.

By moving to an IoT-based managed services model and adopting the Cisco Jasper Control Center for automated connectivity management, SST now deploys, monitors and maintains its sensor network centrally. Real-time alerts, data-usage monitoring and faster diagnostics improved reliability and response times, lowered customer cost of ownership, enabled rapid scaling into new markets, and delivered measurable operational cost savings and revenue growth.

ShotSpotter

Ralph Clark

President and Chief Executive Officer