Case Study: Sendum Wireless achieves automated asset tracking and rapid provisioning with Cisco Jasper Control Center

Sendum Wireless - Customer Case Study

Sendum Wireless provides IoT-based asset tracking and security devices for supply chain, logistics and law enforcement, monitoring GPS, temperature, humidity, shock and tampering to protect high‑value and sensitive shipments. As the business scaled into new industries and geographies, Sendum struggled with slow, manual provisioning and carrier-dependent troubleshooting for thousands of devices, which limited speed-to-market and increased support costs.

By integrating the Cisco Jasper Control Center API, Sendum automated factory activation and remote diagnostics, cutting provisioning from about half a day for 500 units to minutes and enabling one‑click field troubleshooting. The move reduced activation and support costs by hundreds of thousands of dollars per year, shortened development time from months to weeks, and made global rollouts and real‑time corrective action far easier for customers.

Sendum Wireless

Wayne Chester

President and Chief Executive Officer