Case Study: Security Communication Solutions International achieves maximum uptime for mission‑critical communications with Cisco Jasper Control Center

Security Communication Solutions International - Customer Case Study

Security Communication Solutions International (SCSI) is a leading provider of 3G/4G and M2M communication solutions for the electronic security market across Australia and the APAC region. With its DirectWireless cellular network and tens of thousands of SIMs supporting wireless alarm monitoring, SCSI needed a reliable, scalable way to manage connectivity and maximize uptime for mission‑critical security communications.

SCSI implemented Cisco Jasper Control Center for automated connectivity management, using APIs and automation to streamline SIM verification, diagnostics, analytics, reporting and billing. The result: lower operational costs through automated rules that manage large SIM fleets cost‑effectively, plus 24/7 visibility and remote diagnostics that ensure the highest service reliability for alarm monitoring and security communications.

Security Communication Solutions International

Chad Wright

General Manager