Case Study: PiiComm achieves accelerated business results and SLA compliance with Cisco Jasper Control Center

PiiComm - Customer Case Study

PiiComm is a rapidly growing Canadian IoT company that delivers turnkey mobile solutions and Mobile Managed Services to connect phones, computers, printers and handheld devices to enterprise systems. The company needed better control, visibility and faster device activation to boost data accuracy, cut operating costs and meet SLAs while managing roaming, overages and large device fleets.

By adopting Cisco Jasper Control Center, PiiComm and its clients can manage any SIM-enabled device, automate rules and alerts, and run remote diagnostics 24/7 with shared access. The platform sped device activation from 24–48 hours to same-day, reduced operating costs, improved responsiveness and strengthened customer relationships — with ongoing Cisco support helping optimize provisioning and automation.

PiiComm

Rick Robillard

VP, Customer Care and Services, PiiComm