Case Study: Mtrex Networks achieves 60x faster provisioning and 50% fewer support calls with Cisco Jasper Control Center

Mtrex Networks - Customer Case Study

Mtrex Networks provides secure, managed wireless connectivity and IoT services to businesses worldwide. Facing the complexity of manual device distribution, fragmented partner networks and the expense of building its own control infrastructure, Mtrex needed a single, scalable layer to manage connectivity across devices, data centers and global operator partners.

Mtrex adopted the Cisco Jasper Control Center as that single platform, enabling faster, simpler IoT deployments, self-service diagnostics and real‑time cost controls. The move cut support call volume by at least 50%, sped provisioning by more than 60×, allowed flexible service packaging for diverse customers, and accelerated Mtrex’s international growth through partnerships with operators like Rogers, AT&T and Telefónica.

Mtrex Networks

Mori Tersigni

Chief Executive Officer