Case Study: KPN achieves massive IoT scale and streamlined billing with Cisco Jasper Control Center

KPN - Customer Case Study

KPN, the Netherlands’ largest network service provider, faced a market shift where customers no longer wanted just SIM connectivity but a full IoT solution — scalable device management, consolidated billing, and integration with their IT systems. The company needed to move from small-scale SIM hosting to supporting hundreds of thousands of devices while giving customers tools to automate, monitor and forecast usage.

KPN partnered with Cisco Jasper and adopted the Control Center platform to deliver end-to-end connectivity management across all M2M customers. The solution enabled massive scale (customers deploying 500,000+ devices), simplified consolidated billing, smooth high-volume migrations, and powerful APIs and automation; customers realized cost savings and operational gains — for example, a tram-track maintenance client reduced its fleet by two trucks, cut fuel and maintenance costs, and improved predictive maintenance — helping KPN win business and deepen engagements.

KPN

Mark van den Berg

Strategic Business Developer