Case Study: General Motors achieves rapid global rollout of connected-car services with Cisco Jasper Control Center

General Motors - Customer Case Study

General Motors faced the challenge of rapidly bringing connected-car innovations to market while managing services for millions of vehicles worldwide and transforming customer engagement and the driving experience. To scale reliably and control operating costs, GM needed automated connectivity management, real-time visibility and remote diagnostics across a vast, global fleet.

GM turned to Cisco Jasper Control Center to automate service deployment, provide real-time monitoring and enable remote diagnostics, allowing them to implement once and scale quickly to millions of devices. The platform delivered reliable IoT services with streamlined operations, faster time-to-market for new features and lower operating costs for GM’s connected-vehicle business.

General Motors

Phil Abram

Executive Director, Connectivity & Infotainment