Case Study: CSL achieves reliable, scalable Critical Connectivity and faster time-to-market with Cisco Jasper Control Center

CSL - Customer Case Study

CSL is a leading European provider of Critical Connectivity for security, safety and residential healthcare. Built on its Gemini IoT platform (2007), the company connects nearly 300,000 devices and processes almost a billion critical calls a month. Faced with the need to guarantee delivery of alarm signals in high‑risk products within three minutes, CSL required automation, scalable device management, carrier visibility and billing transparency while expanding into new markets.

To meet that challenge CSL pairs Gemini with Cisco Jasper Control Center (in use since 2011) to automate provisioning, monitor sessions, proactively detect faults and manage carrier relationships. The result is faster time to market, fewer resources and clearer billing, plus improved uptime and customer service that supports safer home‑based healthcare and rapid expansion into Sweden, Holland and Ireland.

CSL

Phil Hollett

Chief Executive Officer