Case Study: ChargePoint achieves a reliable, scalable EV charging network with Cisco Jasper Control Center

ChargePoint - Customer Case Study

ChargePoint, the world’s largest electric vehicle charging network with over 31,000 independently owned charging spots, needed reliable, always-on connectivity and real-time visibility across widely distributed stations. Coverage gaps and frequent manual interventions for minor network issues and device updates were creating operational friction and risking customer experience.

By adopting Cisco Jasper Control Center, ChargePoint gained 24/7 monitoring, real-time automation, remote diagnostics, automatic corrective actions and over‑the‑air updates, plus uninterrupted transfer of charging data. The solution enabled cost-effective scaling across thousands of devices, reduced outages and maintenance costs, and improved uptime and customer satisfaction.

ChargePoint