Case Study: Certified Tracking Solutions achieves increased efficiency and lower costs with Cisco Jasper Control Center

Certified Tracking Solutions - Customer Case Study

Certified Tracking Solutions (CTS), a division of B&B Electronics, provides Titan GPS fleet management and AutoConnect solutions for enterprise and consumer customers and manages tens of thousands of devices in the field. Faced with slow, email-based activations and diagnostics—often taking up to 48 hours and causing weekend bottlenecks—CTS needed a centralized, scalable way to control devices, manage rate plans and deliver faster customer service.

By adopting the Cisco Jasper Control Center (through Rogers), CTS implemented automated activation, always-on remote diagnostics and configurable visibility into device status and history. The platform cut activation turnaround from as much as 48 hours to near real-time, simplified troubleshooting, enabled differentiated data plans by market, and gave CTS the control and scalability to lower costs, improve response times and expand internationally.

Certified Tracking Solutions

Liam Cusack

Deployment and Provisioning Manager