Case Study: CMIT Solutions achieves better customer insights and more sales opportunities with Cirrus Insight

CMIT Solutions - Customer Case Study

CMIT Solutions needed complete and accurate customer data to improve marketing for franchisees and better support their client-facing work. The company lacked supported Community Cloud email integration and had no fast way to enter customer information from mobile devices, making it harder to capture insights and drive sales opportunities. CMIT Solutions turned to Cirrus Insight for help.

Cirrus Insight automated data collection by adding email integration to franchisee accounts, along with automatic calendar sync, meeting scheduling, calendar sharing, and mobile app business card scanning. With Cirrus Insight, CMIT Solutions gained better customer insights, freed up franchisees’ time for client work, increased franchisee satisfaction, and enabled more impactful marketing to drive revenue and more sales opportunities.

CMIT Solutions

Adrianne Marquez

Franchise Operations Manager