Case Study: Westdale achieves time and cost savings with Cireson Business Management Solution

Westdale Experiences Time & Cost Savings with Cireson Business Management Solution

Westdale, a U.S. real estate investment and management firm founded in 1991 that manages over 200 properties and about 1,200 employees, needed to modernize its IT service desk after adopting Microsoft System Center. The IT team faced a choice between hiring a developer to build an expensive, time-consuming custom solution or finding prebuilt apps that would provide an intuitive interface and automate routine tasks.

Westdale chose Cireson’s Business Management Solution and quickly deployed modules including the Cireson Portal, Notify Analyst, Group Assign, Change Calendar, Risk Calculator and Asset Management. The rollout required minimal training, eliminated the need for custom development, automated workflows to reduce routing errors, and delivered immediate productivity and time- and cost-savings for the IT staff.

Westdale

Jaymz Yates

Director of Technology