Case Study: Swapphone scales circular phone subscriptions with circuly

Swapphone enables 3-month-to-24-month phone subscriptions with circuly

Swapphone, a Dutch provider of refurbished smartphone subscriptions, faced challenges scaling its outdated backend system. Their existing technology lacked modern features for asset tracking, order management, and fraud prevention, and was not suited for their planned B2B expansion. They partnered with circuly to find a modern subscription management solution that could automate their workflows without forcing them to change their highly efficient internal processes.

circuly implemented its subscription management platform to power Swapphone's entire backend. The solution provided automated upgrade and swap workflows, a customer self-service portal, integrated credit checks for fraud reduction, and full asset lifecycle tracking. As a result, Swapphone achieved a streamlined, scalable operation with reduced fraud risk, improved customer experience, and a future-proof system capable of supporting both B2C and B2B growth.

Swapphone