Case Study: Loopi scales flexible baby product subscriptions with circuly

Loopi scales baby product subscriptions from 3 to 24 months with circuly

Loopi, a Swiss eCommerce brand offering a subscription service for kids' and baby equipment, faced operational complexity in managing its physical product subscriptions. Their model required handling flexible customer lifecycle events like product swaps, returns, and buyouts, which was challenging with their existing system. To scale their business, Loopi needed a more advanced operational backbone and chose to implement circuly's subscription management software.

Powered by circuly, Loopi gained the operational flexibility to automate its subscription lifecycle. The solution provided critical features like support for local payment methods, customer self-service portals, advanced payment recovery, and configurable communication. This allowed Loopi to significantly lower support costs while offering customers full control over their subscriptions, ultimately helping the company focus on its core mission of providing families with flexible access to premium products.

Loopi