Case Study: DJCA streamlines call activity logging and remote working with CircleLoop

Senta Integration helps DJCA log call activity

djca, a technology-minded accountancy practice, faced challenges with their old VoIP system, including a lack of features like call routing, poor call quality, and an inefficient manual dialing process. This prompted their search for a new solution from a vendor like CircleLoop.

CircleLoop implemented its cloud-based phone system, featuring crucial integrations with Senta and Xero. This allowed djca to sync contacts, log call activity directly to client accounts, and enable seamless remote work with multi-device access. As a result, the firm gained significant efficiency, superior call quality, and overcame the logistical challenges of shifting to a remote workforce at the start of the Covid-19 pandemic.

djca