Case Study: Envirosystems increases productivity by 40% with CircleLoop

How CircleLoop helped Envirosystems increase productivity by 40%

Envirosystems, a British family business producing livestock solutions, faced a significant challenge when its outdated, on-premise PBX phone system became ineffective as staff were forced to work from home during the Covid-19 pandemic. Their system required expensive engineer call-outs for repairs, leaving them without service, and lacked the flexibility needed for remote work.

By implementing CircleLoop's cloud-based phone system, Envirosystems gained a flexible and integrated solution. The powerful Pipedrive CRM integration allowed them to create an intelligent database and automate call tracking. This enabled the business to not only continue operating remotely but also to handle a 40% increase in business levels during the lockdown, significantly boosting productivity. CircleLoop's features like call routing and analytics also helped maintain a great customer experience.

Envirosystems