Case Study: Lesson Moore achieves regulatory compliance with CircleLoop

How CircleLoop help Lesson Moore meet Regulatory Compliance

Lesson Moore, a health insurance specialist broker, faced significant challenges with an unreliable previous phone system and poor customer support, which hindered their client communications. This was a critical issue given their need for precise communication in the regulated finance sector. They turned to the vendor CircleLoop for a more robust business phone system.

CircleLoop provided a reliable and intuitive cloud-based phone service that was easy for the team to navigate. A key benefit was its call recording functionality with a pause feature, which helped Lesson Moore meet their Financial Conduct Authority compliance requirements. Furthermore, CircleLoop’s system was ideal for remote work, allowing the team to work effectively from home with minimal equipment. The vendor's customer support was also highly praised for its helpfulness.

Lesson Moore