Case Study: incident.io raises product quality with CircleCI

incident.io raises product quality with CircleCI

Incident.io, a Slack-powered incident management platform, needed to move very fast with a small engineering team of seven while maintaining product quality and responding quickly to customer issues. To support lightning-fast CI/CD builds and frequent releases, the team chose CircleCI from the start so they could spend more time building the product and less time managing deployments.

CircleCI implemented a fast, reliable CI/CD pipeline with Insights to track performance, speed up and parallelize test runs, and improve static checks. As a result, Incident.io can merge changes 20 to 30 times a day and often ship fixes in under half an hour, helping strengthen customer relationships and avoid re-platforming concerns as the company grows.

Incident.io

Isaac Seymour

Product Engineer