Circl
23 Case Studies
A Circl Case Study
uber faced a challenge where high-performing employees at its London Greenlight Hub were ready for leadership roles but lacked opportunities to build and practice the necessary skills in their fast-paced environment. They turned to vendor Circl for a solution rooted in real-life experience to bridge this gap.
Circl delivered a practical coaching programme where 12 Uber team members were trained in coaching theory and then matched with young Future Leaders for weekly sessions. This solution led to significant impact: six team members were promoted, customer satisfaction scores in London rose to outperform other UK locations, and internal surveys showed increased employee engagement and motivation among participants.