Case Study: Higher Resolutions achieves seamless Office 365 contact syncing for utility users with CiraSync

iCSP Higher Resolutions Uses CiraSync to Flawlessly Innovate Contact Management for a Utility Company

Higher Resolutions, a managed services and IT provider, was challenged by their utility client's need to automatically sync the Office 365 Global Address List and other contacts to employee smartphones, a feature not natively supported by Microsoft. They sought a secure, Azure-based SaaS solution to address this critical requirement for their client's mobile workforce.

The vendor, Cira Apps Ltd, provided its CiraSync solution, which was quickly implemented and flawlessly automated the syncing process. The results included instant smartphone access to the company directory for all users, complete satisfaction from the client, and a full year of operation without any challenges. Higher Resolutions was so pleased with the outcome that they plan to roll out CiraSync to their other utility clients.

Higher Resolutions

Chris Murphy

Higher Resolutions