Case Study: Merge streamlines contact syncing for employees with CiraSync from Cira Apps Ltd

CiraSync Solves Communication Challenges for Boston-Based Consulting Company

Merge, a marketing and communications company, faced significant communication challenges following multiple agency mergers. With employees across three cities and disparate technology systems, their directories were disorganized. This required their IT staff to spend excessive time helping employees locate contact information. The vendor, Cira Apps Ltd, provided its CiraSync solution to address this issue.

Cira Apps Ltd implemented its CiraSync SaaS platform to automatically sync accurate Exchange directories and contacts to employee smartphones. This "set it and forget it" integration with their new Office 365 system dramatically decreased helpdesk calls for contact issues. This freed the IT team to focus on more challenging projects, saving significant resources and providing a major productivity gain for the entire company.

Merge

Rick Heil

IT Director