Case Study: Dixie Electric, Plumbing & Air achieves automatic contact syncing with CiraSync

CiraSync Brings Contact Connectivity to Service, Repair, & Installation Company Across Alabama

Dixie Electric, Plumbing & Air, a long-established service and installation company with a large remote workforce, faced a significant inefficiency in keeping its field technicians' smartphone contacts updated. Using Microsoft Office 365, their IT department, led by Director Amy Leigh Baker, had to manually manage contact lists via printouts, a laborious process. The vendor Cira Apps Ltd provided a solution with its CiraSync GAL Sync service to automate this syncing challenge.

CiraSync provided an automated contact synchronization solution that seamlessly integrated with Dixie Electric's Office 365 environment. The implementation was immediate, allowing contacts to be automatically updated and synced to employees' business smartphones without IT intervention. The result eliminated manual paper lists, simplified the process for remote workers, and led the company to plan on keeping the service and recommend it to others.

Dixie Electric, Plumbing & Air

Amy Leigh Baker

Director of IT