Case Study: Walsall Housing Group transforms HR processes with Ciphr

Walsall Housing Group manages 20,000+ properties with Ciphr

Walsall Housing Group (whg), one of the largest providers of high-quality housing in the West Midlands, needed a new core HR system to replace their existing supplier's offering. They sought an intuitive, modern solution that would gain full buy-in from their HR team, who would be using the platform daily. After a competitive process, whg selected Ciphr as their vendor.

The implementation of Ciphr's HR system provided whg with a cloud-based platform accessible from anywhere, which was a significant benefit for their mobile and remote colleagues. The solution was praised for its intuitive design, excellent report writing facilities, and the knowledgeable support provided by the Ciphr service desk. The result was a major transformation of their HR processes, creating happier HR staff and making the IT manager's job easier with seamless, automatic upgrades handled entirely by Ciphr.

Walsall Housing Group