Case Study: St John's School & College achieves instant SCR reporting and streamlined HR with CIPHR

St John's School and College - Customer Case Study

St John’s School & College, a special educational needs provider in East Sussex serving learners aged 7–25, grew from around 200 to 400 staff and found its small HR team overwhelmed by spreadsheets and a basic database that couldn’t produce timely inspection reports. The school needed a single, compliant HR system with self-service, recruitment and onboarding, reporting and payroll integration to reduce duplication and ensure the single central record (SCR) was always inspection-ready.

They implemented CIPHR to centralise people data, automate notifications and manage recruitment, onboarding and training. CIPHR now produces SCR reports in minutes, gives managers mobile self-service for absence and holiday management, improves training compliance and onboarding, cuts low‑value admin, and freed HR to focus on strategic work — improving accuracy, speed and staff engagement.

St John's School and College

Liz Dollin

Head of HR