Case Study: Oakhaven Hospice Trust achieves instant people-data reporting and payroll efficiency with CIPHR

Oakhaven Hospice Trust - Customer Case Study

Oakhaven Hospice Trust, a specialist palliative care provider serving the New Forest area, needed an HR system that could handle diverse shift patterns, record dual roles and professional checks, integrate with their existing payroll, and provide robust reporting, employee self‑service, configurable workflows and UK‑based support while reducing paper usage.

CIPHR delivered a configurable HR platform with powerful, easy-to-use reporting, paylink payroll integration, employee self‑service and dedicated training and support. The result was faster, more accurate payroll processes, big time‑savings and less paperwork, instant drill‑down people analytics, staff access to training and leave booking, and positive feedback from users and HR alike.

Oakhaven Hospice Trust

Donna Wilkins

Head of HR & Volunteer Services