Case Study: Iliffe Media achieves smooth payroll integration with Ciphr and PBS

Iliffe Media cuts payroll support delays with Ciphr in a smooth transition

Iliffe Media, a group of local media titles and print and digital services, needed a reliable and integrated HR and payroll solution. They chose to implement Ciphr's integrated HR system, facilitated by their partnership with Payroll Business Solutions (PBS), to streamline their processes.

The solution implemented by Ciphr and PBS provided a remarkably smooth transition and exceptional ongoing support. The customer reported that it was the best support they had ever received from a payroll provider, with quick responses that were crucial for meeting payroll deadlines. The pre-existing relationship between Ciphr and PBS meant the systems worked seamlessly together, lifting a huge weight off the internal team and allowing them to trust the vendors to manage the process effectively.

Iliffe Media