Case Study: Iliffe Media achieves seamless payroll integration and faster, more reliable payroll support with CIPHR

Iliffe Media - Customer Case Study

Iliffe Media Group, a family‑owned publisher of local titles with around 400 staff across multiple locations and four separate payrolls, was struggling with an increasingly time‑consuming payroll process. Their previous payroll provider’s integration with the CIPHR HR system required frequent double‑keying of data and offered poor support, a problem that became urgent as the group prepared to add about 120 employees.

They moved to Payroll Business Solutions (PBS), using its Accord Payroll software and taking advantage of PBS’s close partnership with CIPHR for a smooth, phased migration. The change eliminated manual double‑entry, allowed mirrored company setups so updates only need to be made once, delivered faster, more reliable support, and reduced costs—leaving Iliffe Media with a simpler, more efficient payroll process they now recommend.

Iliffe Media

Sandy Burr

Finance Manager