Case Study: Pro:Direct achieves greater HR efficiency and data visibility with CIPHR

A CIPHR Case Study

Preview of the Pro-Direct Case Study

how Pro:Direct configured CIPHR’s interface to reflect its brand and make the system part of its culture

Pro-Direct, the world’s largest multi-sports retail specialist in e-commerce, needed a more flexible HR system than its payroll-based setup could provide. Its HR team was limited by spreadsheets, lacked self-service and reporting, and needed a solution that could grow with the business while aligning with the Pro-Direct brand. CIPHR was chosen to support these needs.

CIPHR implemented an HR platform called “People Hub” with self-service, reporting, payroll integration, mobile access, onboarding, and workflow automation. The results included faster reporting, better data visibility, improved employee engagement, and less HR admin; payroll information gathering was reduced by about 80%, saving about a week and a half each month. CIPHR also helped Pro-Direct streamline processes, improve accuracy, and free HR to focus on more strategic work.


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Pro-Direct

Robyn Agar

HR Admin


CIPHR

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