Case Study: Blackpool Pleasure Beach achieves time savings and streamlined HR processes with CIPHR

Blackpool Pleasure Beach - Customer Case Study

Blackpool Pleasure Beach, a family-owned, award-winning UK amusement park with over 125 rides and millions of annual visitors, needed to replace an outdated COMPEL for Windows system and eliminate spreadsheet dependence. The HR team required a user-friendly, configurable cloud solution to manage sector-specific challenges—seasonal staffing, auto-enrolment, apprenticeship levy—while providing absence management, 24/7 access, data security, self-service, payroll integration and flexible reporting.

CIPHR SaaS was implemented smoothly with dedicated consultants and project managers, delivering 24/7 access, reduced reliance on IT and server cost savings. The platform integrated with payroll, automated admin tasks (ID cards, notifications, payroll transfers), improved absence tracking and reporting, and gave managers and employees self‑service for training and personnel records—helping pass BSI audits and significantly reducing HR administration time. Blackpool Pleasure Beach is now exploring CIPHR eRecruitment and timesheets to further increase efficiency.

Blackpool Pleasure Beach

Pam Roberts

Head of HR