Case Study: Aria Health streamlines HIM services and improves workflow with Ciox Health

A Full Suite of Him Services Effectively Caters To Individual Hospital Needs

Aria Health, the largest healthcare provider in Northeast Philadelphia and Lower Bucks County, wanted to move from a best-of-breed approach to a single vendor model for HIM services as management demands increased around ICD-10, Meaningful Use, and HIPAA compliance. The health system needed a better way to manage multiple vendor relationships, contracts, and responsibilities across release of information, imaging, and coding.

Ciox Health partnered with Aria Health to provide a full suite of HIM services, including ROI, imaging, and coding, helping consolidate vendors and improve workflow, reporting, and coordination. The result was tighter departmental integration, more effective vendor management, and stronger customer service and responsiveness, with Aria noting that Ciox Health’s team blended in with staff and supported both current needs and future HIM goals.

Aria Health

Sigrid Warrender

Director, Health Information Management