Case Study: Ocado cuts payroll processing from 11 days to 2 with Cintra

Ocado modernises its payroll operations, reducing its manual 11-day process to less than 2 days

Ocado, a leading UK retailer, struggled with an inefficient and manual payroll process. This onerous 11-day operation was a single point of failure, prone to human error due to repetitive data validation and multiple file exchanges. To address these challenges, Ocado selected Cintra and its outsourced payroll services and next-generation payroll portal, Cintra People.

Cintra implemented a cloud-based portal that streamlined data uploads and validation, enabling secure, real-time communication and support. This solution drastically reduced Ocado's payroll process from 11 days to just 2 days. The retailer achieved an annual cost saving of £18,000, eliminated manual data entry, and achieved a 100% accuracy rate for payroll, significantly improving efficiency and the payday experience for their 1,000 staff members.

Ocado