Case Study: Wizz App achieves scalable AI-driven content moderation with Cinder

Wizz App reduces moderation time by 50% with Cinder

Wizz App, a social discovery platform trusted by 16 million users, faced the challenge of moderating over 20 million monthly videos and images to ensure user safety. Their Trust & Safety tools were managed in separate systems, which hindered speed and consistency. To address this, Wizz App partnered with Cinder to consolidate its moderation infrastructure into a unified digital safety operating system.

Cinder implemented AI agents specifically trained on Wizz App’s 11 content policy areas to evaluate all uploaded images and videos. This solution integrated human review teams and automated workflows into a single platform, streamlining reporting and appeals. The partnership with Cinder provided Wizz App with greater operational visibility and is expected to reduce moderation time by 50% or more, allowing the platform to scale without sacrificing safety or quality.

Wizz App