Case Study: Innovative Pest Control boosts retention and drives 5.6x ROI with Cinch

Through Cinch, Innovative Pest Control increased average monthly billings per customer by 122%, from $45 to $100

Innovative Pest Control, a growing pest control company, faced challenges with customer retention and communication, relying on sporadic emails that missed key engagement opportunities. They partnered with the marketing automation platform Cinch to address this need for a more data-driven and streamlined approach.

Cinch implemented an omnichannel strategy using personalized email campaigns and dynamic segmentation to target customers based on their service history. This solution drove a 5.6x return on investment, increased average monthly billings per customer by 122%, and generated an additional $22,000 in revenue over a single summer for Innovative Pest Control.

Innovative Pest Control

Kevin Keim

President