Case Study: Sausalito Ferry Co. achieves reduced inventory and streamlined eCommerce & in-store fulfillment with Cin7

The Destination Shop with the eCommerce Twist

Sausalito Ferry Co. is a long-running gift shop in Sausalito that serves both locals and tourists with an eclectic mix of toys, collectibles and imported goods. After moving its storefront to Shopify, the business struggled with paper-based inventory and the inefficient practice of holding separate stock for the website and the physical store, creating duplicate inventory and awkward fulfillment processes.

By implementing Cin7, Sausalito Ferry connected its Shopify store with in-store and off-site inventory, gaining real-time visibility into sales and stock levels. The integration eliminated paper tracking and duplicate inventory, enabled online orders to be fulfilled from the brick-and-mortar location, improved procurement decisions, lowered on-hand inventory and delivered measurable operational cost savings—avoiding the need to hire additional staff.

Sausalito Ferry Co.

Ken Robinson

Owner