Case Study: Second Skin Audio scales inventory and fulfillment with Cin7

Second Skin Audio cuts admin overhead by 90% with Cin7

Second Skin Audio, an e-commerce company specializing in soundproofing products, faced significant operational challenges using QuickBooks Desktop for inventory management. As the business grew, owner Sturgeon Christie found the system could not handle inventory, product management, or integration with other tools, leading to manual processes, lost stock, and a high risk of errors. This prompted a search for a new system, leading them to the vendor Cin7 and its product, Cin7 Core.

By implementing Cin7 Core, Second Skin Audio automated its inventory and order management, gaining powerful bulk update capabilities and API-driven customizations. The solution from Cin7 provided a single source of truth, improved multi-warehouse control, and integrated with tools like Xero and Easy Insight for better reporting. The results included a 90% reduction in administrative overhead, scaling from $1 million to $5-6 million in revenue, and the elimination of stockouts and fulfillment delays.

Second Skin Audio