Case Study: The Spice & Tea Exchange achieves scalable growth, faster fulfillment and product traceability with Cin7

Perfecting the Full Sensory Shopping Experience

The Spice & Tea Exchange, a specialty spice and tea franchise founded in 2005 and grown to 54 franchisees, needed a scalable cloud accounting and inventory system as rapid expansion and supply‑chain complexity outpaced its legacy software. An initial move toward a traditional ERP proved cost‑prohibitive, and while they migrated to Xero for general ledger needs, the company still faced labor‑intensive paper processes in its distribution center and production lines and lacked reliable batch traceability.

Integrating Cin7 with Xero provided a cost‑effective, cloud‑based solution — enabling tablet-based fulfillment, real‑time inventory and production tracking, and batch origin tracking. The result: faster, more accurate order fulfillment, lower inventory levels, better visibility for franchisees, significant time savings from manual entry, and improved quality assurance and traceability.

The Spice & Tea Exchange

Matthew Kessenich

Director of Finance